Terms & Conditions

Last updated 26 August 2026

Mirrors the in-app copy in src/utils/legalContent.ts (TERMS_OF_USE_DOC) — edit both together, or point the app’s copy at this file later if it starts rendering markdown. Intended for hosting on FirstTimeFamily.com so app store listings have a public URL to link to.

Agreement

By using First Time Family (“FTF”, “the app”), you agree to these Terms of Use, the Privacy Policy, and the Disclaimer. If you don’t agree, please don’t use the app.

Who this is for

FTF is intended for use by adults (parents, guardians and carers) aged 18 or over, tracking their own family’s information. If you’re under 18, please only use the app with the involvement of a parent or guardian.

What the app is

FTF is a personal tracking and organisation tool for pregnancy, trying to conceive, and early parenthood — feeds, sleep, nappies, growth, medicine, memories and family planning. It is not a medical device or a medical service; see the Disclaimer for more on this.

Your data

The information you enter is stored locally on your device, as described in the Privacy Policy. You are responsible for keeping your own device secure and, if you want an off-device copy, for using the backup and export features to create one. We are not responsible for data lost due to a lost, damaged, reset or replaced device where no backup was made.

Acceptable use

Please use the app only for its intended purpose. Don’t attempt to reverse-engineer, resell, or misuse the app in ways that could harm it, other users, or the service — for example, by attempting to interfere with the app’s operation on your device or others’.

Intellectual property

The FTF app, its design, branding and built-in content (such as the milestone and pregnancy-week reference text) belong to First Time Family. Content you create or add yourself — photos, notes, memories — remains yours; we don’t claim any ownership over it.

Subscriptions and purchases

FTF offers an optional Partner subscription (and may in future offer additional one-time purchases), billed and managed entirely through the Apple App Store or Google Play Store — First Time Family never sees or processes your payment details directly. Subscriptions renew automatically at the price and interval shown at the time of purchase, unless cancelled before the renewal date. You can view, change or cancel your subscription at any time through your Apple ID or Google Play account settings; cancelling stops future renewals, but you keep access to the paid features until the end of the period you’ve already paid for. Refunds are handled by Apple or Google under their own refund policies, not by First Time Family — contact contact@firsttimefamily.com if you’re not sure where to request one. Any purchase is also subject to that store’s own payment, subscription and refund terms in addition to these Terms.

Connecting third-party accounts

Some features — currently automatic cloud backup — let you connect an account with another company, such as Google, Microsoft or Dropbox. Doing so is optional. Once connected, your use of that company’s service is also governed by their own terms, and we’re not responsible for their availability, changes, or policies. You can disconnect at any time in Settings.

Apple App Store additional terms

If you downloaded the app from the Apple App Store, the following additional terms apply between you and us — not Apple:

• This agreement is between you and First Time Family only. Apple has no obligation whatsoever to furnish any maintenance or support for the app.
• Your licence to use the app is limited to Apple-branded devices you own or control, and is subject to Apple’s Media Services usage rules (Family Sharing and organisational/volume purchasing are permitted where Apple’s own rules allow them).
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund you the purchase price, if any; beyond that, Apple has no other warranty obligation, and any further claim relating to that failure is between you and us.
• We, not Apple, are responsible for addressing any of your claims, or those of a third party, relating to the app or your possession and use of it — including product liability, legal or regulatory compliance, and consumer protection claims.
• We, not Apple, are responsible for investigating, defending, settling and discharging any claim that the app, or your use of it, infringes a third party’s intellectual property rights.
• You represent that you’re not located in a country subject to a US government embargo, and are not on any US government list of prohibited or restricted parties.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple has the right to enforce these Terms against you as a third-party beneficiary.
• Developer contact for the purposes of this section: First Time Family, contact@firsttimefamily.com.

“As is”, no warranty

The app is provided “as is” and “as available”, without warranties of any kind, express or implied, including as to accuracy, reliability, or fitness for a particular purpose. We don’t guarantee the app will be uninterrupted, error-free, or available at all times.

Limitation of liability

To the fullest extent permitted by law, First Time Family and its developer are not liable for any indirect, incidental or consequential loss or damage arising from your use of, or inability to use, the app — including loss of data, except where caused by our own deliberate misconduct or gross negligence, and except where such liability cannot legally be excluded.

Changes and termination

We may update, change or discontinue features of the app over time. You may stop using the app, and delete it and its local data, at any time.

Governing law

These Terms are governed by the laws of England and Wales.

Changes to these terms

We’ll update the date at the top of this page whenever these terms change, and note material changes in the app’s update notes.

Contact

Questions about these terms can be sent to contact@firsttimefamily.com.